State of the art technology coupled with a comprehensive suite of support services.
Q|Smart Quality Guarantees You:
Highest Standard of Work
Highest Standard Customer Care
Quality Management System Like No Other
State of the art technology coupled with a comprehensive suite of suport services provides surveyors with complete traceability from first call to our final inspection. Guaranteeing the highest standard of service and workmanship time and time again!
Years of experience in the construction industry coupled with a desire to streamline, manage and record all client correspondances to ensure the best in class for customer service saw Managing Director Noel Rowland create and develop the Q-Smart App.
Q-Smart is innovative. It recognises each and every step required to survey, quote, confirm and complete. This technology ensures complete traceability for both Client and Company. In short Q Smart delivers, each and every time.
How it works...
Once client details are logged and assigned to our surveyors, they complete the entire survey on their smartphone or tablet, recording notes, uploading documents, and even pictures, instantly.
The client will then receive a detailed, up-to-date quotation, complete with product brochures and all available incentives, discounts and grants factored in, NO waiting, NO calling back to see where the quotation is.
Any agreed changes are updated on the spot with call-backs and reminders set automatically at the touch of a screen
To avoid any confusion, the client will receive a final quotation, confirming exactly what’s been agreed.
Once the works commence, the client is assured efficient project management, quality and traceability every step of the way.
Booking deposits, scheduled payments and receipts are handled by a secure payments gateway integrated right into the system.
Every aspect of the works are handled exclusively by Churchfield approved, trained and authorised installers, who record every stage of the process using any smart phone device
Material lists are generated automatically, reducing waste and eliminating mistakes in ordering,
Risk assessments are carried out in advance, simply and easily.
Method statements and checklists are completed online in an instant to ensure the works are carried out to benchmark quality standards each and every time.
Our commitment to Customer Care
Full traceability and a call back service guarantee your peace of mind and excellent value for money.
When the works are completed, the client will receive comprehensive handover documents, care advice and system warranties direct by email.
Because we know that one good job always leads to another, the Churchfield Q-Smart App is a quality management system like no other.